07.04.2025
58 min listen
With Jack Chambers-Ward & Grace Frohlich
Season 4 Episode 14
How to map user journeys

Jack Chambers-Ward is joined by guest Grace Frohlich, SEO Senior Manager at Brainlabs, to explore how to create user journey maps and understand customer paths in search.
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Show overview
Grace shares insights into using AI to create detailed user personas and map motivations behind searches and practical steps for tracking user journeys and keyword tagging to enhance search strategies.