07.04.2025

58 min listen

With & Grace Frohlich

Season 4 Episode 14

How to map user journeys

Grace Frohlich and Jack Chambers-Ward, Search with Candour 14

Jack Chambers-Ward is joined by guest Grace Frohlich, SEO Senior Manager at Brainlabs, to explore how to create user journey maps and understand customer paths in search.

01

Show overview

Grace shares insights into using AI to create detailed user personas and map motivations behind searches and practical steps for tracking user journeys and keyword tagging to enhance search strategies.

The Core Updates logo

Weekly SEO updates you need to know about. Sign up for news, tips, exclusive offers and bonus content.

Sign up
Mark Williams-Cook (holding Snoop the dog) and Jack Chambers-Ward standing together, smiling. Jack is wearing an Opeth t-shirt. They are a cool Scandinavian metal band, apparently.